Jobs

First Insurance was re-launched in 2011 with First Car offering car insurance for young and convicted drivers. We have sinced developed a wide range of products that now sees us trading as First Car, First Van, First Travel and First Cab. We continue to focus on new and innovative products, striving to continually improve and build upon our current offerings.

As a First Customer Services Executive your duties will include:

• Working in an inbound call centre you will need to receive and understand customer queries
• You will need to provide appropriate solutions which meet the customer’s needs and requests
• Produce and process documentation
• Working to daily and monthly targets
• Develop a good working knowledge of processes and computer systems
• Ensure all processes are completed in an affective and timely manner

An ideal First Customer Services Executive will hold the following skills and experiences:

• Eager to learn
• Computer literate
• Punctual and well presented
• Excellent communication skills
• Drive to deliver outstanding customer satisfaction
• Insurance or customer services experience is not essential as full training will be provided to the right candidates

Successful candidates will be placed on a training program that will equip them with the necessary skills to become successful Customer Services Executives in the Personal Lines Insurance Industry.

Your working hours will be 40 hours per week covering shifts between 8:30am – 8:30pm:

• Week 1 (early shift) - 8:30am to 5:00pm
• Week 2 (middle shift) - 9:30am to 6:00pm
• Week 3 (late shift) - 11:00am to 7:30pm
• Saturday - 1 in 3, 9:00am to 4:00pm

In return you will receive a salary of £15,000 to £23,000 (depending on experience), with an achievable bonus structure – OTE £17,000 to £25,000.

After successful completion of a probation period, employees have the option of gaining their CII insurance qualifications, for which funding is provided.

If you are interested in starting a career with First Insurance Services and want to know more about this role, please apply now.

First Insuracne was re-launched in 2011 with First Car offering car insurance for young and convicted drivers.  We have since developed a wide range of products that now sees us trading as First Car, First Van, First Travel and First Cab.  We continue to focus on new and innovative products, striving and continually improve and build upon our current offerings.

As a  First Sales Executive your duties will include:

• Selling a variety of Personal Lines Insurance Policies and add-on products
• Negotiating insurance rates with clients and underwriters
• Dealing with inbound and outbound calls
• Checking client information
• Shift work

An ideal First Sales Executive will hold the following skills and experiences:

• Eager to learn
• Computer literate
• The ability to work to targets
• Punctual and well presented
• Ambitious
• Driven, with a positive can-do attitude
• Insurance or sales experience is not essential as full training will be provided to the right candidates

Successful candidates will be placed on a training program that will equip them with the necessary skills to become successful Sales Executives in the Personal Lines Insurance Industry.

Your working hours will be 40 hours per week covering shifts between 8:30am – 8:30pm:

• Week 1 (early shift) - 8:30am to 5:00pm
• Week 2 (middle shift) - 10:00am to 6:30pm
• Week 3 (late shift) - 12:00pm to 8:30pm
• Saturday - 1 in 3, 9:00am to 5:00pm

In return you will receive a salary of £17,600 to £24,000 (depending on experience), with an achievable bonus structure – OTE £19,000 to £28,000.

After successful completion of a probation period, employees have the option of gaining their CII insurance qualifications, for which funding is provided.

If you are interested in starting a career with First Insurance Services and want to know more about this role, please apply now.

No experience is necessary, as our training programme is aimed at providing you with the skills and knowledge to progress you to Customer Services Executive within 6 months, then nurture your ongoing career path within an award-winning, fun and professional company.

The role of Trainee Customer Services Executive is to learn our customer services and administration processes and to providing an excellent level of customer service to all customers at all times.

Key responsibilities of a Trainee Customer Services Executive:-

• Speaking to customers and insurers on the telephone
• Checking client information
• Obtaining quotations from underwriters
• Presenting quotations for mid-term adjustments
• Processing policies and documentation accurately
• Adhering to regulations and compliance
• Gaining detailed knowledge of systems and processes

Skills and qualities needed:-

• Excellent communicator
• Eager to learn
• Keen eye for detail
• Ability to work on own and as part of a team
• Drive to deliver outstanding customer satisfaction

This role comes with a basic salary of £15,000 and an achievable bonus structure giving on target earnings of £16,000 to £17,000.

If you are keen to find out more about this role, please apply now.

 No experience is necessary, as our training programme is aimed at providing you with the skills and knowledge to progress you to a fully fledged Sales Executive within 6 months. We will then nurture your ongoing career path within the Personal Lines Broker of the Year by offering further paid-for training programmes to help you be the best you can be.

The role of Trainee Sales Executive is to learn our sales process and to maximise every inbound and outbound lead, as well as providing an excellent customer service.

As a First Trainee Sales Executive your duties will include:

• Speaking to customers on the telephone
• Checking client information
• Obtaining quotations from underwriters
• Presenting quotations, promoting features and benefits of policies
• Upselling additional products and services and overcoming objections
• Processing policies accurately
• Adhering to regulations and compliance
• Gaining detailed product knowledge

• Excellent communicator
• Eager to learn
• Driven, with a positive ‘can-do’ attitude
• Motivation to meet and surpass individual targets

• Week 1 (early shift) - 8:30am to 5:00pm
• Week 2 (middle shift) - 10:00am to 6:30pm
• Week 3 (late shift) - 12:00pm to 8:30pm
• Saturday - 1 in 3, 9:00am to 5:00pm